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Topic

    Adam
    Default refresh rate
    Topic posted June 6, 2019 by AdamSilver Medal: 2,000+ Points, tagged Configuration 
    64 Views, 2 Comments
    Title:
    Default refresh rate
    Summary:
    Default refresh rate for all users
    Content:

    Please can I set default refresh rate for all the users or each user has to do it by his own? Please review attached screen shot. Currently i could not figure it out how to set refresh rate for all the available users in core manage. And what is the refresh rate for mobility application?

    Thanks

    Version:
    19B
    Image:

    Comment

     

    • Zsolt Tolgyesi

      Hi Adam,

      The second option is the valid: all users need to set this value for themselves.

      IMO Mobility and Core has a fixed value, because I don't even find "Refresh rate" as a valid input field below "User option" within UT. I also wasn't able to find "Refresh rate" in the documentation. So maybe this is related only to Legacy which will be be the past soon.

      Regards,
      Zsolt

    • Adam

      Hi Zsolt.

      Refresh Rate property is available in the Users entity. I hope we can place it in UT under correct screen and we should be able to update it from UI. Also, since our technicians are being created by an external interface, we will need to set it via REST request while creating a user..

      Thanks