Policy Automation for B2C Service

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Topic

    Sathya Sundar Seshadri
    Modelling OPA for configuration and quoting productsAnswered
    Topic posted October 8, 2015 by Sathya Sundar Seshadri 
    282 Views, 2 Comments
    Title:
    Modelling OPA for configuration and quoting products
    Content:

    Hi

    I have a scenario where we are using CPQ cloud service (for configuring products for my customer). The rules of such configuration and guided selling are managed in CPQ. However there are certain rules which are to be managed else where due to some limitations in CPQ. I am thinking of managing this in OPA. These are determinstic as well. However some of the input data for these rules are going to come from CPQ or equivalent system and based on this input, OPA will derive ther response based on the policy model and get thr results. These results will then be taken to oracle ebusiness suite for creating orders

     

    Example- A product contains of A,B,C,D items. A, B are going to come from CPQ or a quoting system. However  A  implies C is  one of the rules to be modelled in OPA, let us say. When A is selected in quote, we should model such rules in OPA, get the input of 'A' to OPA', feed into OPA, and then get C as a result.

    A and C will then together go into the order fulfillment system

     

    Can this be achievable in OPA using OPM and web service for example

     

    The rules are 'Implied' rules, Boolean, Calculations

     

    I have attached sample rules of implied type which need to be modelled in OPA, can you throw some light on this please

     

    Best Comment

    Matt Sevin

    That scenario certainly sounds like a good fit/use for OPA.  I would advise that the spreadsheet "rules" are translated from technical jargon/codes into something understandable and maintainable to realize the full benefits of using a product such as OPA.  For example an OPA rule might state "a product from Category X must exist on a quote if .... the quote includes product A or both this and that OR .... <any number of simple to complex combinations of conditions>."   At a higher level OPA rules could further determine whether a quote it is considering is "complete" or "acceptable" and/or determine what is missing and what other requirements must be met for the quote to become acceptable, etc.  Other rules may validate incompatible combinations or products, inconsistent options, etc.   

    Comment

     

    • Matt Sevin

      That scenario certainly sounds like a good fit/use for OPA.  I would advise that the spreadsheet "rules" are translated from technical jargon/codes into something understandable and maintainable to realize the full benefits of using a product such as OPA.  For example an OPA rule might state "a product from Category X must exist on a quote if .... the quote includes product A or both this and that OR .... <any number of simple to complex combinations of conditions>."   At a higher level OPA rules could further determine whether a quote it is considering is "complete" or "acceptable" and/or determine what is missing and what other requirements must be met for the quote to become acceptable, etc.  Other rules may validate incompatible combinations or products, inconsistent options, etc.   

    • Sathya Sundar Seshadri

      Hi Matt,

      Thanks for your response. Will seek further clarifications as I proceed to discuss this with the customer

      regards

      sathya sundar