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    Adam
    Deleted activity report
    Topic posted March 26, 2019 by AdamSilver Medal: 2,000+ Points, tagged Dashboard / Reporting, Learning / Statistics 
    46 Views, 2 Comments
    Title:
    Deleted activity report
    Summary:
    can we get a report on activities for the deleted activities?
    Content:

    Dear experts

    Is there a way we can know who deleted an activity? It can be a report which will list the deleted activities and who deleted?

    Thanks

    Version:
    19A

    Comment

     

    • Zsolt Tolgyesi

      Hi Adam,

      IMO,
      - you can't enhance internal reports, and no any exist which is listing activities
      - you can't make a filter for List View and export the result into an Excel, because the person details who made the deletion can't be included
      - you can't make a custom report based on Daily Extract, because the person details who made the deletion can't be included.

      You can filter individual activity and look into History tab to find the user, but this can't be treated as a report.

      I believe this can be done just with external development using History API combined with Daily Extract
      https://docs.oracle.com/en/cloud/saas/field-service/19a/fachs/index.html
      but that's all from me.

      Regards,
      Zsolt

    • Hardik Gupta

      Hi Adam,

      Just another view point, do we have a business case to delete activities or can they be cancelled and an appropriate Cancel reason should be selected before cancelling. 

      Regards,

      Hardik