Policy Automation for B2C Service

Get Involved. Join the Conversation.

Topic

    qi yipeng
    create incident For anonymous users in opa
    Topic posted June 13, 2019 by qi yipengRed Ribbon: 250+ Points 
    36 Views, 1 Comment
    Title:
    create incident For anonymous users in opa
    Summary:
    create incident For anonymous users in opa
    Content:

    In OPA, when I create an incident for an anonymous user object, it prompts the primary contact.contact when mapping the output table from the global entity. I don't know how to do it to successfully create an incident. Can anyone give me some advice?

    Version:
    19B

    Comment

     

    • Brad Tuckett

      Do you know which contact the incident is to be associated with?  You could write a rule that infers the primary contact id as a constant and map that inferred attribute.  Alternatively you could pass the primary contact id as a url parameter.