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Topic

    Filip Huysmans
    Chatbot: Working with versions in production
    Topic posted August 16, 2018 by Filip HuysmansRed Ribbon: 250+ Points, tagged Bots, Facebook 
    74 Views, 3 Comments
    Title:
    Chatbot: Working with versions in production
    Summary:
    What is the advice way of working with chatbots in production?
    Content:

    Hi,

    what is the best approach of working with bots in production?  Once the bot is put into production and linked with facebook messenger, how can we put in place a new version without disrupting the existing conversations?  

    Do we work directly in the production bot or do we have a second bot aside ?

    Thx

    Comment

     

    • Marcelo Jabali

      You should have a separate non-production setup (FB Page, FB App, Messenger setup and Bot) for testing your new features.

    • Filip Huysmans

      @Marcelo, thx for the feedback.

      I agree to have a non-production setup, but I was asking more about the way of putting a new version into production.

      Is this possible without a downtime and loss of running sessions?

       

      Thx

      Filip

    • Marcelo Jabali

      You should be able to do this with very minimal disruption if any at all. Good luck.