My bad...it isn't the FBDi template...it's the ADFdi - add-on that is causing the issue. Our IT dept said the following:
"May want to try this to correct the issue:
The Add-in is dependent upon a specific spreadsheet/file and only functions with that file.
Enabling the add-on for all files isn't efficient.
The Add-in is being blocked as a result of a recent Excel security update.
Created a Com Add-ins button on the ribbon.
Clicking the button opens the Com Add-ins enable/disable box.
Manually enable the Oracle Add-in to establish the spreadsheet's external database connection.:
We've found that the ADFDI Health Check tool resolves most of our ADFDI errors without IT intervention on either our part or from the desktop support team. It's user-friendly enough that most users can run it. It should re-enable the ADFDI as an Excel addon.
The ADFdi upgrade process can be problematic, Mostly end users don't close Excel after upgrade or they leave other tabs open. Of course no one has network administrator access, so we have to coordinate with our IT team to push out the new version over the weekend of the upgrade, plus we have users on VDI and they have to go through a whole reset process. I am going to check out that document, perhaps it will help!
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Which template? We've downloaded the new ones.
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Customer upload template is not working for us.
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My bad...it isn't the FBDi template...it's the ADFdi - add-on that is causing the issue. Our IT dept said the following:
"May want to try this to correct the issue:
The Add-in is dependent upon a specific spreadsheet/file and only functions with that file.
Enabling the add-on for all files isn't efficient.
The Add-in is being blocked as a result of a recent Excel security update.
Created a Com Add-ins button on the ribbon.
Clicking the button opens the Com Add-ins enable/disable box.
Manually enable the Oracle Add-in to establish the spreadsheet's external database connection.:
Does this make any sense...or should it be a SR?
Kim
University of Wyoming
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We've found that the ADFDI Health Check tool resolves most of our ADFDI errors without IT intervention on either our part or from the desktop support team. It's user-friendly enough that most users can run it. It should re-enable the ADFDI as an Excel addon.
How to use ADF Desktop Integration Client Health Check Tool
(Doc ID 2010222.1)
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The ADFdi upgrade process can be problematic, Mostly end users don't close Excel after upgrade or they leave other tabs open. Of course no one has network administrator access, so we have to coordinate with our IT team to push out the new version over the weekend of the upgrade, plus we have users on VDI and they have to go through a whole reset process. I am going to check out that document, perhaps it will help!
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