Digital Assistant and Mobile

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    Steven Whyatt
    Digital Assistant - Audit and Message History
    Topic posted May 16, 2019 by Steven Whyatt 
    45 Views, 2 Comments
    Title:
    Digital Assistant - Audit and Message History
    Summary:
    Access to chat history and auditability of the product
    Content:

    How do we access historical and past messages using the digital assistant. Where are the messages stored for audit purposes and how accessible they are to users / admin to review the conversation history ? 

    This will be a critical requirement for several markets, particularly FS akin to the requirements around OSN auditability.

    Many thanks,

    Steve

    Comment