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    Bernice Lam
    January 2019 Newsletter – HCM ER Process Change, Nine New F...
    Announcement posted January 31, 2019 by Bernice LamBronze Crown: 15,000+ Points, last edited February 1, 2019, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    January 2019 Newsletter – HCM ER Process Change, Nine New Forums, Conference Discount and More!
    Oracle Cloud Customer Connect
    Monthly Newsletter January 2019

    Change in HCM Cloud Enhancement Request Process


    Oracle HCM Cloud is transferring the Enhancement Request (ER) process from My Oracle Support to Cloud Customer Connect's HCM Idea Labs. This move is part of our ongoing initiative to continuously improve the customer experience and transparency of the enhancement request process and delivery. Review the FAQ document regarding this change.

    The target date for this change is March 1, 2019, and we encourage you to familiarize yourself with the Idea Labs well in advance of this timing. For more details, reference this announcement

    Introducing Nine New ERP Forums

    Oracle Financials Cloud members – we hear you loud and clear! Based on your requests, we have created nine new forums designed to meet your needs. ERP now features the following forums:



    Join Oracle University for a LaunchPad Event



    Join Oracle University for a one-hour webinar event to explore Oracle LaunchPad and other free training options available to get you started building Oracle SaaS skills. You’ll see a demo of Oracle LaunchPad as well as previews of additional free training options, including Quick Start Live Events and Guided Learning Starter Pack

    The event is scheduled for Thursday, February 7, 9:00am10:00am PST. For more details, please view the event post.



    Attention Members: Up to 50% Savings on Las Vegas Conference Registration! 


    Exciting things are happening in Las Vegas this March! Oracle is presenting two concurrent cloud conferences showcasing the best of Oracle SaaS. Modern Business Experience will help you chart the path to optimized back-office functionality. Modern Customer Experience will reveal how to master the experience economy, creating phenomenal experiences for your customers and huge returns for your business.

    As a valued member of the CCC community, you’re entitled to special savings of up to 50% off the onsite rate. Register for $995 with discount code ModernCCC to join your peers at either conference.


    Top Conversation Starters

    Congratulations to our Top 10 Conversation Starters! These are members who have created the most posts on the community forums in 2018. Interested in building your reputation on the community? Check out our Reputation Management page for more information.

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    Key Announcements


    Release Announcements


    Event Replays


    Upcoming Conferences

    Oracle OpenWorld Middle East

    February 11–12, 2019


    Modern Business Experience

    March 19–21, 2019

    Las Vegas, NV

    Modern Customer Experience

    March 19–21, 2019

    Las Vegas, NV

    Oracle OpenWorld Asia

    March 26–27, 2019


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