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    Jay V
    BI Publisher Desktop 64bit install errorAnswered
    Topic posted July 15, 2019 by Jay VGreen Ribbon: 100+ Points, last edited September 11, 2019, tagged Reporting 
    588 Views, 16 Comments
    Title:
    BI Publisher Desktop 64bit install error
    Summary:
    BI Publisher Desktop 64bit install error
    Content:

    Hi,

    I'm trying to install BI Publisher Desktop 64bit  on windows 10 64bit  computer but it's giving error "Please use BI Publisherdesktop installer 32bit"

    I was able to install 32bit bi publisher but the problem is I have 64bit MS-Office and BI Publisher ad on not visible due to BIP 32bit and office 64bit conflict. 

    I have to install 64bit bi publisher. Please advise how to proceed in my case.

     

    I appreciate for your valuable inputs.

     

    Thanks

    Jay.

    Version:
    bi publisher desktop 64bit install issue
    Image:

    Best Comment

    Ron

    Why use Office 2010?

    I worked on Office 2013 32bit and now with 2019 64 bits and it works on both systems.

     

    Comment

     

    • Sudhir Kolli

      Please confirm if you have downloaded the BI Publisher desktop from the below URL:

      https://www.oracle.com/technetwork/middleware/bi-publisher/downloads/index.html

      Select "Accept License Agreement " and download BI Publisher desktop and try installation.
      Also, please open MS Word and click on File > Account > About Word to check the exact version.

    • Jay V

      Hi Sudhir,

      we have obiee Oracle Business Intelligence Product Version 11.1.1.7.150120 (Build 150111.1659 64-bit) installed in client place. and I downloaded BI Publisher desktop(OBIEE Home page-->download BI desktop tools-->Template builder for word 64bit)

       

    • Sudhir Kolli

      Please confirm if you have downloaded BI Publisher Desktop Version 11.1.1.7 or 11.1.1.9?
      Please check by downloading the correct version from the downloads page:

      https://www.oracle.com/technetwork/middleware/bi-publisher/downloads/index.html

    • Jay V

      As per my previous post I downloaded BI Publisher 11.1.1.7 from OBIEE home page it self shown below.

       

      ************************************************************************

      we have obiee Oracle Business Intelligence Product Version 11.1.1.7.150120 (Build 150111.1659 64-bit) installed in client place. and I downloaded BI Publisher desktop(OBIEE Home page-->download BI desktop tools-->Template builder for word 64bit)

      *******************************************************************************

    • Sudhir Kolli

      Open MS Word and click on File > Account > About Word provide screenshot.

    • Jay V

      please check attached screenshot

    • Senthilrajan Vaithianathan

      Hi Jay,

      I think you may have some issues in the software version that you have already downloaded along with OBIEE, if you don't have any restrictions you can download the right version for your desktop from the Oracle and try installing it after uninstalling the older version (if any).

      https://www.oracle.com/technetwork/middleware/bi-publisher/downloads/index.html

      -Senthil

    • Rithwik

      Have you tried to install BIpublisherdesktop32 sometimes it get supported due to many reasons.

      if u run bipublisherdesktop64 R u running it as an administrator?

       

    • Rithwik

      For Office 2016 I think bipublisherdesktop32 works fine.

      If u want to go with bipublisherdesktop364

      The key thing to look out for is the software (Word, JRE and additional add on)  32 bit vs. 64 bit.

      Do you have the correct JRE version and 32bit or 64bit installed?

      What version of Office do you have 32bit or 64 bit..

      .

    • Steven Law

      Also having the same issue with 64 bit Office 2019. I get the same error of "Please use BI Publisherdesktop installer 32bit" when trying to install bipublisherdesktop64.

      I have 64 bit JRE installed. 

      I can install BIpublisherdesktop32 but no toolbar appears.

    • Rithwik

      Can you try installing microsoft word 2013 instead

    • Jay V

      Hi,

      I tried with office-2013 along with BIP desktop 32bit today. I cant see BI Publisher ad-in in word document menu.

       

       

    • ravikiran goda

      Hi Jay,

      Please use Office-2010 it is compatible for 32bit

       

      Regards,

      Ravi

      • Ron

        Why use Office 2010?

        I worked on Office 2013 32bit and now with 2019 64 bits and it works on both systems.

         

    • Jay V

      It is working for me on 32 bit MS-Office 2013. I think 32 bit BIP Desktop support any version of 32 bit MS-Office.

    • Rithwik

      Good to Hear Mark your Thread as answered