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Topic

    Wouter Sligter
    Best practices to run scheduled messages?Answered
    Topic posted March 27, 2019 by Wouter SligterGreen Ribbon: 100+ Points 
    85 Views, 4 Comments
    Title:
    Best practices to run scheduled messages?
    Content:

    In WYSIWYG bot platforms we're able to schedule message sequences. What's the best way to set this up in ODA?

    Would be interested in hearing your thoughts!

    Best Comment

    Grant Ronald

    Can you explain the use case a little better - you mean periodically the bot should "do something" like send a message to the user or do you mean that given some backend event (e.g. an alert) that the bot should initiate a conversation.

    Comment

     

    • Grant Ronald

      Can you explain the use case a little better - you mean periodically the bot should "do something" like send a message to the user or do you mean that given some backend event (e.g. an alert) that the bot should initiate a conversation.

      • Wouter Sligter

        yes, that's what I mean. On other bot platforms this is called 'Sequences'; basically cron jobs that fire an x amount of time after the last interaction.

    • Grant Ronald

      there is not an "out of the box" component for that - you'd have to implement in a custom component