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    Ben Abbott
    Capturing Customer Inventory using BLOCK Type...
    Topic posted August 13, 2019 by Ben Abbott, tagged Configuration, Inventory / Parts 
    10 Views, 1 Comment
    Title:
    Capturing Customer Inventory using BLOCK Type "customer_inventory"
    Summary:
    Customer Inventory is not being returned using the BLOCK Type "customer_inventory"
    Content:

    Hello,
    I am trying to return a list of the inventory in the customer pool. I haven't been able to return any information in the messages using the following

    Subject:
    TestBlock

    Pattern:
    The inventory that remains on WO# {activity_number} is:
    <BLOCK type="customer_inventory" >
    {inventory_serial_number}
    </BLOCK>

    The block type is showing up blank (see attached screenshot: test_block.png)

    Is there something wrong with the syntax I am using?

    Version:
    19B
    Image:

    Comment

     

    • Hardik Gupta

      Hi Ben,

      The format seems correct. Can you install an inventory and try 'installed_inventory' block once.

      I guess there might not be any customer inventory !

      I tried the below and it works:

      <BLOCK type="customer_inventory">
      {inventory_serial_number}
      </BLOCK>

      Regards,

      Hardik