General Functional Discussions for Service

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Topic

    Mohana Gopal Selvam
    System Error Notification through mail
    Topic posted November 15, 2016 by Mohana Gopal SelvamSilver Crown: 22,500+ Points 
    73 Views, 1 Comment
    Title:
    System Error Notification through mail
    Content:

    Hi Gurus,

    Our customer change their mail box password periodically, but they forget to change in Service Cloud mailbox section. We can see the mail box errors in the Notifications report.  Can we send a email notification to the admin, when ever we received the 'Application Error' as Notification Type in Notifications?

    Thanks,

    Mohan

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