General Ledger & Intercompany

Get Involved. Join the Conversation.

Topic

    Brian Burns
    How to Delete a Journal Attachment
    Topic posted May 15, 2019 by Brian BurnsBlack Diamond: 60,000+ Points, tagged Accounting Hub Cloud Service, Financials, General Ledger, Security, Subledger Accounting 
    95 Views, 2 Comments
    Title:
    How to Delete a Journal Attachment
    Summary:
    Has anyone been able to delete a journal attachment from an approved Journal?
    Content:

    We had a situation in which PHI information has been attached to an approved journal. Is there anyway to delete the attachment and re-attach?

    I understand we normally don't want users changing attachments for approved items but in this case there is a legal responsibility to delete that information. Not only legal responsibility for us but as we don't own or maintain the servers, I believe it's also a partial legal responsibility on Oracle b/c they are now housing data with PHI information.

    Either way, is it possible to delete an attachment once a journal is posted and approved?

    Comment

     

    • Neelam Thakur

      Hi Brian,

       

      Check to see if the Journal Source is "Frozen". If so unfreeze and retry.

      Thanks,

      Neelam

       

    • Harold Lecomte

      Hi Brian,

      Once a journal is posted, attachements added prior to posting can no longer be removed. As you mentioned, users typically should not have the ablity to make such updates after posting. I would recommend raising an SR with Oracle to see whether they can provide a fix.