Database

Get Involved. Join the Conversation.

Topic

    Ron Widyono
    No Database Cloud Service type for Cloud Support service...
    Topic posted March 2, 2017 by Ron Widyono, last edited March 4, 2017 
    22 Views, 2 Comments
    Title:
    No Database Cloud Service type for Cloud Support service requests
    Summary:
    No Database Cloud Service type for Cloud Support service requests
    Content:

    I'm trying to file a Service Request for a DBaaS issue in Oracle Cloud Support   https://support.oracle.com/cloud/faces/serviceRequests   The first drop-down is Service Type.  I can't find Oracle Database Cloud Service in this drop-down.  Should it be there?  Am I looking in the wrong place?

    Comment

     

    • Ron Widyono

      Under the main service request table, you can filter by service type.  In *that* drop-down we see "Oracle Database as a Service."  However, if you click Create Service Request, in that wizard the Service Type drop-down does not have "Oracle Database as a Service"

    • Vishal Patil

      Capture.PNG

      I do see it in create service request wizard too.