Field Service

Get Involved. Join the Conversation.


    Dilip Jayachandra
    Integration with other application
    Topic posted July 12, 2018 by Dilip JayachandraBronze Medal: 1,250+ Points 
    40 Views, 3 Comments
    Integration with other application
    Hi all, What are the possibilities to integrated with other cloud application. Say oracle EAM and ofsc without oracle service cloud.



    • Shankar Narayanan
      IMO, OFSC is not tightly coupled and it can be integrated with any CRM, Trouble ticketing, CPQ , GPS tracking, IOT platform, Asset Monitoring Platform etc. I have given from functional perspective as Oracle might acquire a new product to achieve the forementioned functionality
    • Hardik Gupta

      Hi Dilip,


      There are REST and SOAP APIs available for OFSC. All you need to do is write scripts in the language of your choice on a web server and integrate with any of the applications. You can leverage the web server of your other application or use a separate server (like a Middleware).



    • Dima Buldakov

      In addition to REST and SOAP APIs OFSC has an ICS (Oracle+Integration+Cloud+Service) connector implemented. You could use ICS to connect it with any other Oracle application that has ICS connector (and there are many of them).