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Topic

    Kimborey Lam
    Pod update cadenceAnswered
    Topic posted November 13, 2017 by Kimborey LamSilver Medal: 2,000+ Points 
    73 Views, 1 Comment
    Title:
    Pod update cadence
    Summary:
    Pod update cadence
    Content:

    Hey all,

    Just wanted to get some clarity and confirm the dates of updates on both TEST and PROD:

    - From what I've experienced, TEST environment gets updated on the 1st Friday of each month then PROD on the 3rd Friday of each month.

    - Between these 2 periods (2 weeks), users have the responsibility to test their TEST environment with the updates and ensure it is not creating any issue. In the case update is creating issues, can users report it to Oracle and defer the update in PROD?

    Cheers,

    Kim

     

    Best Comment

    Rich Wilkie

    Yes that is how the process works. You can log an SR to defer an update assuming you provide a valid reason for the deferral (ie critical issue not solved on update, in the middle of data tie out,etc). you will need to log another SR when you want the updates to start again. We do not recommend you delay updates very often or for very long as if any issues are found on the older version the only solution would be to update.   Otherwise you are correct Test is updated 1st Friday of the month and Prod on the 3rd Friday.

    Comment

     

    • Rich Wilkie

      Yes that is how the process works. You can log an SR to defer an update assuming you provide a valid reason for the deferral (ie critical issue not solved on update, in the middle of data tie out,etc). you will need to log another SR when you want the updates to start again. We do not recommend you delay updates very often or for very long as if any issues are found on the older version the only solution would be to update.   Otherwise you are correct Test is updated 1st Friday of the month and Prod on the 3rd Friday.