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    VENKATA AREPALLI
    Purchase Order approval issueAnswered
    Topic posted March 1, 2019 by VENKATA AREPALLIBlue Ribbon: 750+ Points, tagged Approvals/Notification 
    110 Views, 2 Comments
    Title:
    Purchase Order approval issue
    Content:

    Hello,

    I have implemented PO setup in R13 instance and not able to approve PO due to below error.

    /*• An error occurred in your request for approval. Contact your help desk. (PO-2055548) Details: Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: , Server Domain: , Server Instance: {DB_INSTANCE_NAME}, Application Name: {APPLICATION_NAME}, Additional Information:*/

    Simple rule has been defined to approve PO. Condition If  Procurement BU Equals = Business Unit, automatically PO should be approve.

    I noticed one issue during making rule i.e able to enable rule but not able to deploy. Is it causing issue?

    Please refer the attachment having setup steps.

    Thanks in advance

    Regards,

    Venkata

     

    Document:

    Best Comment

    Rohit Rathore

    Hi Venkat,

    1. Use the discard button to remove all non-saved rules

    2. Disable all the current enabled rule set and try to deploy (Make sure to go inside the rule and click on Save and close)

    3. Choose any other rule set and create below rule and deploy

    Rule Name - ORA_TEST

     

    Condition:

    ==========

     

    Type = Approval Task Attribute

    Attribute = Buyer

    Operator = Is not Blank

     

    Action

    ==========

     

    Action Type = Automatic

    Set Outcome To = Approved

     

    Regards,

    Rohit

    Comment

     

    • Rohit Rathore

      Hi Venkat,

      1. Use the discard button to remove all non-saved rules

      2. Disable all the current enabled rule set and try to deploy (Make sure to go inside the rule and click on Save and close)

      3. Choose any other rule set and create below rule and deploy

      Rule Name - ORA_TEST

       

      Condition:

      ==========

       

      Type = Approval Task Attribute

      Attribute = Buyer

      Operator = Is not Blank

       

      Action

      ==========

       

      Action Type = Automatic

      Set Outcome To = Approved

       

      Regards,

      Rohit

    • VENKATA AREPALLI

      Thanks Rohit.

       

      Issue has been resolved. it's test instance so i have choose your condition.