Digital Assistant and Mobile

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Topic

    Nompumelelo Hlomuka
    Digital Assistant connectivity to 3rd party applications
    Topic posted February 18, 2019 by Nompumelelo Hlomuka, tagged API, Bots, Virtual Assistant 
    125 Views, 2 Comments
    Title:
    Digital Assistant connectivity to 3rd party applications
    Content:

    How does the Digital assistant connect to HR, Procurement and Finance systems; as well as other 3rd party applications. Also, are there any pre-built APIs that could be leveraged.

    Version:
    Cloud

    Comment

     

    • Grant Ronald

      So long as that backend system can expose a service as REST (or via an interface that exposes REST) then ODA can call that service using something called Custom Component.

      Check out 

       https://www.youtube.com/watch?v=a6-YgDnUXS8&index=10&list=PL2ux0DjE-RYc5TZhb-20jY4kJQGbqXr_f

      Or here

      https://docs.oracle.com/en/cloud/paas/digital-assistant/use-chatbot/components1.html#GUID-31A4AE8E-2505-4CD0-8631-8C23A0AE5DCB

      • Satshah

        Hi Grant,

        Does that mean if I have on premise application(EBS,PSFT etc) If can expose data expose a service as REST I can get work done?

        can I make this work, as a flow ODA->PaaS(SOA)->(EBS,PSFT)?

        Also to consider applications within the network, they can expose as REST but not to the outside world, they can be accessed via VPN only. so is there a way ODA request are routed via VPN where VPN is deployed in some PaaS product?