Agent Desktop

Get Involved. Join the Conversation.

Topic

    Ajay Yadav
    How to add custom object filed into custom incident...Answered
    Topic posted February 21, 2019 by Ajay YadavSilver Trophy: 7,500+ Points, tagged Service Console 
    61 Views, 1 Comment
    Title:
    How to add custom object filed into custom incident workspace
    Summary:
    How to add custom object filed into custom incident workspace
    Content:

    i have created a custom object and made relationship with Incident table, deployed the object but when i am trying to add these fields into Custom incident Workspace, fields are not coming into insert field section.

    we have 200+ fields which we need to capture from different sources, and all of them will be related to contact or incidents, i am trying to avoid system attribute because it will be difficult to organize.

    is their any way to add custom object fields into incident and contact workspace ? 

     

    Best Comment

    Ajay Yadav

    found the fix under Answer ID 9691, so closing this thread

    Comments Are Closed