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Topic

    Javier Santiago
    Restrict "Move Activity" based on Property...
    Topic posted March 8, 2019 by Javier Santiago, tagged Configuration, Dispatch Functionally, Mobility / Mobile Apps 
    67 Views, 3 Comments
    Title:
    Restrict "Move Activity" based on Property conditions
    Summary:
    Restrict "Move Activity" based on Property conditions
    Content:

    We have a new requirements to restrict the "Move" or "Reschedule" activity in OFSC Manage and Mobility depending on a property value.  I know that we can do that via User_Type "Activity Management Checks" or thru Activity Types "Features Checks", but those options cannot be conditioned.  Is there a way to accomplish this?   Thanks

    Version:
    Oracle Field Service Cloud 19A Service Update 6

    Comment

     

    • Zsolt Tolgyesi

      Hi Javier,

      IMO this is not possible. I think as a workaround you can trigger a message when an activity moved, examine the custom field value and if the activity is flagged as a not movable one, then move back to the original place.

      Regards,
      Zsolt

    • Antero Makinen

      Hello,

      I think this is something we need as well.

      In our configuration, we want to set conditions so, that if our "Project number" property is empty, the activity can not be moved away from the bucket. How can we solve this?

      Javier, is our need similar to yours? How did you solve your issue?

      Thanks!