Desktop and UI Extensibility

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Topic

    Bibek Jena
    Incidnet Workspace Hover Over Information
    Topic posted November 12, 2018 by Bibek JenaRed Ribbon: 250+ Points 
    76 Views, 2 Comments
    Title:
    Incidnet Workspace Hover Over Information
    Summary:
    when i hover over incident reference number on opening a work space ,it shows certain incident details.Is there any way by which i can add more fields to the list?
    Version:
    v1.3
    Document:

    Comment

     

    • Sebastiaan Draaisma

      No, but you are able to do this in a report.
      You could create a report with incident preview for example when hoovering over an icon

    • Colby Ross

      Good idea, Sebastiaan! I would also like to point out if you have the 'Info' button in the ribbon of the workspace, you could add fields to that and then when you hover over it, you could see whatever fields you added in that control. This only works when you are in an incident, but it would allow you the opportunity to see more incident fields without having to switch tabs or scroll through tables to see other data tied to the incident.