Sales

Get Involved. Join the Conversation.

Topic

    Mohana Gopal Selvam
    Sales Campaign - VisibilityAnswered
    Topic posted March 8, 2019 by Mohana Gopal SelvamSilver Crown: 22,500+ Points, tagged Configuration, Core SFA 
    99 Views, 3 Comments
    Title:
    Sales Campaign - Visibility
    Content:

    Hi Experts,

    I am trying to explore the Sales Campaign functionality.

    I did the following steps

    1. Created Users with Roles Sales Manager / Sales Representative 

    2. Sales Manager / Sales Representative Role User created the Sales Campaign. 

    3. Assign Contacts & Add Standard templates & Submit the campaign

    4. I received the notification like FYI: Campaign ABC :2019-03-08 07:07:14 - List export: Status Complete

    Issues:

    1. I couldn't see the campaigns which I created. I set the Campaign Status as 'All'

    2. Preview Email is not receiving

    3. Campaign Emails are not receiving to the Contact

    How to rectify the above issues?

    Thanks,

    Mohan

    Best Comment

    Mohana Gopal Selvam

    Hi,

    Found this in KB. (Sales Campaigns are not visible after creation (Doc ID 2488918.1) )

    It is working now.

    Thanks,

    Mohan

    Comment