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Topic

    Charles Lickly
    Change Time ZoneAnswered
    Topic posted September 29, 2011 by Charles LicklyRed Ribbon: 250+ Points, last edited October 29, 2011 
    1368 Views, 3 Comments
    Title:
    Change Time Zone
    Content:

    Good Day,

    We just upgraded to May 2011 and now I can't change the timezone for an interface.  I used to be able to go to "Settings"  >> "Common" and updated "TZ_INTERFACE" but now with May 2011 this is not a valid setting and I can find NOTHING in the documentaiton to tell how to change or update the timezone for my interface.  So now I have users who are in China but their system time is Eastern Standard and we want to switch to "GMT/UTC" for all our interfaces so that the time stamps and reports are consistant from location to location.

    ANy help would be greatly appreciated.

    Best Comment

    Steve Fangman

     Here is a link to an answer which should offer some assitance.

    http://cx.rightnow.com/app/answers/detail/a_id/605/kw/time%20zone

     

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