Field Service

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    Paul Rogers
    Default values in Form Editor
    Topic posted April 10, 2019 by Paul RogersSilver Medal: 2,000+ Points, tagged Configuration, Mobility / Mobile Apps 
    62 Views, 2 Comments
    Default values in Form Editor
    Setting a default service window or time slot in the Add Activity screen

    I'm attempting to identify how to set a default value for "time slot" for activities created using the add activity screen in mobility.

    Some of our workforce use an in-house developed app to manage their jobs, and this app has a mandatory requirement for a service window value in the activity.  Failure for this to be set causes issues with the app.

    To prevent this a default value for "time slot" appears to be a simple solution, but I cannot get this to populate in OFSC. 

    Does anyone have experience of what is the correct format this default value? The time slot I want to use is called 08:00-16:00




    • Zsolt Tolgyesi

      Hi Paul,

      Sorry, I've tried everything, but no luck (with different separation, /n in the middle, new line, and so on). It's seems to be a tricky field which appear with two boxes onscreen and also has default (time) validation without we're asked that. So I think no default value can be given for this.
      One idea is to put this into the Idea Lab, Mike often review ideas and I think he will correct us if we are wrong about this finding.


    • Stewart Logan

      Hi Paul,


      I'm trying to do exactly the same. The documentation on this is pretty vague at best and I've tried numerous options that don't work(last one is shown)

      I've got a SQL/Database expert looking at this for me as it look as though the syntax of the validation rule has to be very specific - unless it's a defect which is hard to prove one way or the other.