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Topic

    Uvaraja Sadhana
    Unable to install Smart View
    Topic posted April 4, 2017 by Uvaraja SadhanaRed Ribbon: 250+ Points, last edited August 1, 2018 
    19 Views, 3 Comments
    Title:
    Unable to install Smart View
    Summary:
    Unable to install Smart View
    Content:

    Hi Team,

    I am trying to install Smart View, but facing issues,

    1) Excel crashes after I click "Ad hoc analysis" in Essbase.

    2) After I close excel, 'Smart View' Add-In gets removed from Excel.

    My Computer details

    Windows 10  64 Bit

    Excel 2016

    I have downloaded Smartview 64 Bit only.

    Thanks.

    Uva

    Comment

     

    • Vikram Kumar

      After installation of SV make sure that you've take out from the Disable Items from Excel Options --> Add-ins --> Manage --> Disable Items.

      Then try doing below:

      HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\Hyperion.CommonAddin\

      and make sure that the key LoadBehavior is set to 3.

      If you are unable to find the LoadBehavior key then try in below location too:

      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Excel\Addins\Hyperion.CommonAddin\

      and make sure that the key LoadBehavior is set to 3.

      Thanks.

    • Dan Gagnon85

      the comment that you downloaded 64bit smart view makes me think you are using an old version of smart view, there is only one download now.

      can you please update the the latest version of smart view (11.1.2.5.620) and try again?

    • Uvaraja Sadhana

      Thanks Dan.

      It worked!!!!

      The version you mentioned Worked!!!

      Thanks.