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    Search the learning catalog
    Idea posted June 29, 2020 by Darren SavageSilver Medal: 2,000+ Points, last edited June 29, 2020, tagged Courses/Classes, Learning, Public Sector 
    15 Views, 2 Comments
    Title:
    Search the learning catalog
    Description:

    User experience within the search bar of the Learning front page has changed, moving to responsive UI.

    The non-responsive UI experience did not have a dropdown list within the search bar, which can be seen as an improvement, however, overall functionality feels like a diminished user experience.

    Idea: Is there a way to re-introduce the ability to enter a search term and press the return key on keyboard/click Browse Catalog button/re-introduce magnifying glass icon, to then navigate to Learning Items results? I think this is seen as basic universal search bar functionality.

     

    Use Case and Business Need:

    Introduction of a search bar that does not allow user to click on a search icon or the return key on their keyboard, once they have entered a search term, feels unintuitive. Users frustration with functionality may lead to increase in calls to provide guidance, or see disengagement with system

    More details:

    Navigation: Me > Learning >

    Within Responsive UI, ‘Search the learning catalog’ bar is restrictive and specific in how the user is able to interact with it:

    • Click on the arrow to the right of the bar, which returns a dropdown list with a limited sample of courses/learning communities etc.
      • If the option you want is not held within this sample, click on Advanced Search to navigate to the Learning Items page
    • Enter text for the Learning Item Title you wish to search for, and select from the returned dropdown results
    • If you leave the search bar blank, and click on the Browse Catalog button, to navigate to the Learning Items page
    • If you enter a term to search and click on the return key on your keyboard, nothing happens
    • If you enter a term to search and click on the Browse Catalog button, nothing happens
    • If you enter a term to search, but then decide to navigate away from the page via a tile, or the return arrow button on the page, nothing happens
      • You must delete the search term, before being able to navigate away via a tile or return arrow on page

     

    As a reminder, within Non-responsive UI, the ‘What are you looking for?’ search bar allowed you to enter text and then either

    • Click on the return key on your keyboard, to navigate to results on the Learning Catalog page
    • Click on the magnifying glass icon, to navigate to results on the Learning Catalog page
    • Click on the Browse Recently Added Learning button, to navigate to the Learning Catalog page
    • Or alternatively, you could leave text in the search and navigate away from the page by clicking on any of the available tiles.

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