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Topic

    Adam
    Customer Specific Requirement to have Multiple Line Items...
    Topic posted December 11, 2018 by AdamSilver Medal: 2,000+ Points, tagged Configuration 
    19 Views, 2 Comments
    Title:
    Customer Specific Requirement to have Multiple Line Items under an Activity
    Summary:
    We have a requirement where we need to have multiple Order Line items under an activity
    Content:

    Line items will be added from Sales Cloud to Quote and then on approval of the code an Activity will be created in Field Service. Our client wants to include Quote line items as part of the Activity which in turn will be part of Field Techncian mobility app on which customer will review and sign. Please I am struggling to create the solution for this requirement that how to add 1:M relationship in Field Service and even this is something possible.

    Thanks

    Version:
    18D

    Comment

     

    • Hardik Gupta

      Hi Adam,

      Can you please elaborate the some attributes of these quote line items and maximum how many such items can be there associated to activity.

      Regards,

      Hardik

      • Adam

        Hi Hardik,

        This is an example of line item:

        <item><name>Item Name</name><unit>Truck#</unit><quotedQ>1</quotedQ><actualQ>6</actualQ><uom>/Hr</uom><rate>100</rate><price></price></item>