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For partners that build or integrate commercially available applications and service solutions with the Oracle Cloud Platform
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Hi,
I am new to RTN ! we have an requirement to integrate Oracle forms with RTN. Is there any documentation which might give me some insight into this ?..
Thanks
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Hello Ron,
One of the ways to integrate Oracle forms with RNow would be using RightNow's SOAP web services. RightNow provides Connect Web Services for SOAP that you can for most of your integration needs.
Here is the RNow SOAP doc link: http://documentation.custhelp.com/euf/assets/devdocs/may2013/Connect_Web_Services_for_SOAP/Default.htm
You could invoke RNow web services from within Oracle forms. Here is the tutorial on how to invoke any web service from Oracle forms:
http://www.oracle.com/technetwork/developer-tools/forms/webservices-forms-11g-094111.html
Hope this helps.
Thanks,
Vikram
Comment
Hello Ron,
One of the ways to integrate Oracle forms with RNow would be using RightNow's SOAP web services. RightNow provides Connect Web Services for SOAP that you can for most of your integration needs.
Here is the RNow SOAP doc link: http://documentation.custhelp.com/euf/assets/devdocs/may2013/Connect_Web_Services_for_SOAP/Default.htm
You could invoke RNow web services from within Oracle forms. Here is the tutorial on how to invoke any web service from Oracle forms:
http://www.oracle.com/technetwork/developer-tools/forms/webservices-forms-11g-094111.html
Hope this helps.
Thanks,
Vikram
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