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Hi,
Can we print or export the report in OFSC? We have an requirement where we need to print or export the report"Agent productivity by activity type".
Comment
Hi Jaymin,
You can't export Dashboard reports, but you can export other reports (for example "Average travel time") result only without individual data. I think the "print screen" cannot be treated as a printing solution.
I propose to build a local database based on Daily Extract functionality, and then you can make as complex reports as you wish.
Regards,
Zsolt
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Hi Jaymin,
Can you try this report: Work order Statistics.
I think it should help you with the data that you are looking for.
It is available in Reports Menu.
Regards,
Hardik
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