Order Management

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    Mahgoub Salaheldien
    Oredre is not start
    Topic posted September 23, 2019 by Mahgoub SalaheldienBronze Medal: 1,250+ Points, tagged Order Management 
    37 Views, 3 Comments
    Oredre is not start


    when start create order status is not start and i try to recover and create revision and i go for solution in Doc ID 2160250.1 but is not solved







    • Shyam Singh Patel

      Hi Mahgoub,

      This error " The item passed to order promising was not found in any organization. Verify the item definition." Coming at Sales Order Creation or Sales Order Revision. 
       If this still comes, verify if the supplier and supplier site were entered on the order line, Item Org Assignment, and Run the Collection In Target Mode.


    • Venkatesh Malapati

      Can you highlight the two errors and mention the functional error message. One of the message row in your screenshot should explain the function error. It is not clear if the functional error is due to the item not being assigned to the organization or if there is a different error case here. Can you confirm the specific error that you are seeing for this line based of the message?

      Do you have access to run the Order Diagnostics and provide the Order Diagnostics output for this order?