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Topic

    Cosimo Galasso
    Create a new OPA site with the Configuration AssistantAnswered
    Topic posted October 30, 2019 by Cosimo GalassoGold Medal: 3,500+ Points 
    26 Views, 1 Comment
    Title:
    Create a new OPA site with the Configuration Assistant
    Content:

    I'm in the process of creating a new OPA site using the Configuration Assistant. The new OPA site should be integrated with a just newly created OSvC Site.

    I have just created a new OSvC site with a specific site name: <osvc_sitename>.

    The main OSvC interface URL is based on the site name just given: <osvc_sitename>.custhelp.com

    When creating a new OPA site I'm asked again to provide the name of the OPA site, and consequently the URL.

    OPA site name: <opa_sitename>

    OPA URL: <opa_sitename>.custhelp.com

    Could you please confirm me the following:

    • The OPA site name must be different from the OSvC site name.
    • The OPA URL is the URL of the OPA Hub

    Once created do I have to manually integrate the newly created OSvC and OPA site?

     

    Thanks

    CG

    Best Comment

    Davin Fifield

    Yes, the OPA site name must be different from the OSvC site name. The most common pattern is to call the OPA site <CXsitename>-opa. E.g. For a CX site mycompany2.custhelp.com, use mycompany2-opa as the OPA site name.

    Yes, the OPA URL <opa-sitename>custhelp.com is the base URL that redirects to the OPA Hub login page.

    Once both sites are created, yes, follow the instructions in Chapter 11 of the Configuration Assistant documentation to connect your Service Cloud site to the OPA site.

    Davin.

    Comment

     

    • Davin Fifield

      Yes, the OPA site name must be different from the OSvC site name. The most common pattern is to call the OPA site <CXsitename>-opa. E.g. For a CX site mycompany2.custhelp.com, use mycompany2-opa as the OPA site name.

      Yes, the OPA URL <opa-sitename>custhelp.com is the base URL that redirects to the OPA Hub login page.

      Once both sites are created, yes, follow the instructions in Chapter 11 of the Configuration Assistant documentation to connect your Service Cloud site to the OPA site.

      Davin.