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Topic

    Erlin Garcia
    See order identifier, when suspending activity.Answered
    Topic posted July 9, 2019 by Erlin GarciaBlue Ribbon: 750+ Points, tagged API / Integration, Capacity / Quota, Collaboration, Configuration, Dashboard / Reporting, Dispatch Functionally, Mobility / Mobile Apps, Resource Management, Routing / Optimization 
    48 Views, 3 Comments
    Title:
    See order identifier, when suspending activity.
    Summary:
    See order identifier, when suspending activity.
    Content:

    Hello,

    Our client is using the identify activity by to randomly select work orders.

    https://www.screencast.com/t/icZwGqM7j5zw

    This field only comes out at the moment of finishing the order and from there the technician can choose which order to attend.

    https://www.screencast.com/t/lmpgiGYit

    When suspending the order does not come out

    https://www.screencast.com/t/KndITUyg0Oj

    Can we make use of this, in the navigation along the screens?

    Thank you.

    Best Comment

    Zsolt Tolgyesi

    Hi Erlin,

    Okay, I got it now. Those screens aren't configurable related to "Next activity" option. I propose to shoot an SR and ask the expected behavior about the Suspending screen, maybe this is only missing from this screen unintentionally.

    Regards,
    Zsolt

    Comment