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    Erlin Garcia
    See order identifier, when suspending activity.Answered
    Topic posted July 9, 2019 by Erlin GarciaBronze Medal: 1,250+ Points, tagged API / Integration, Capacity / Quota, Collaboration, Configuration, Dashboard / Reporting, Dispatch Functionally, Mobility / Mobile Apps, Resource Management, Routing / Optimization 
    66 Views, 3 Comments
    See order identifier, when suspending activity.
    See order identifier, when suspending activity.


    Our client is using the identify activity by to randomly select work orders.

    This field only comes out at the moment of finishing the order and from there the technician can choose which order to attend.

    When suspending the order does not come out

    Can we make use of this, in the navigation along the screens?

    Thank you.

    Best Comment

    Zsolt Tolgyesi

    Hi Erlin,

    Okay, I got it now. Those screens aren't configurable related to "Next activity" option. I propose to shoot an SR and ask the expected behavior about the Suspending screen, maybe this is only missing from this screen unintentionally.