Supplier Management

Get Involved. Join the Conversation.

Topic

    Andrew Leavitt
    Supplier Roles not available when attempting to create a...
    Topic posted December 28, 2018 by Andrew LeavittGreen Ribbon: 100+ Points, tagged Fusion, Security, Supplier Profile Management, Supplier User Account 
    76 Views, 4 Comments
    Title:
    Supplier Roles not available when attempting to create a Supplier Account
    Summary:
    Supplier Roles not available when attempting to create a Supplier Account for an existing Supplier Contact
    Content:

    When attempting to create a user account for a supplier contact- specifically after checking the "Create User Account" checkbox and selecting the Actions > Select & Add on the Roles tab, no Supplier roles are available to add. 

    On the Manage Supplier User Roles task in the FSM, the following roles are listed with the "Default for Supplier Portal" checkbox selected:

    -Supplier Self Service Administrator, Supplier Accounts Receivable Specialist, Supplier Customer Service Representative, Supplier Inventory Manager, Supplier Sales Representative

    How can I make the roles available for selection so that I can assign them to the user account and create the account?

    Version:
    R13
    Image:

    Comment

     

    • Piyush Singh

      Can you also share the screen shot of setup page 'Manage Supplier User Roles'?

      Thanks,

      Piyush

    • Piyush Singh

      Can you raise a service request for us to investigate this issue?

      Thanks,

      Piyush

    • Caio

      Hi Andrew, i solved this issue by performin the following actions : 

      - Go to Manager Supplier User Roles

      - Uncheck the "default for supplier portal" and "default for sourcing" flags for all roles ;

      - save;

      - Check the "default for supplier portal" and "default for sourcing" flags for all roles ;

      - Save ; Retest ;