Pricing

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    Sudarshan Srivatsan
    OM / Pricing is considering Promotional/Free Item and...
    Topic posted July 5, 2019 by Sudarshan SrivatsanRed Ribbon: 250+ Points, tagged Pricing 
    61 Views, 2 Comments
    Title:
    OM / Pricing is considering Promotional/Free Item and repricing the order incorrectly
    Summary:
    OM / Pricing is considering Promotional/Free Item and repricing the order incorrectly
    Content:

    Hello -

    I have setup a product transformation rule by exactly replicating the workaround under point 2ii) in note id.2223599.1.

    The requirement is essentially to include the promotional/free item when the ordered quantity for the originally entered item is greater than a certain quantity. (for example, if Qty is more than 100, then a line with another item with Qty 30 has to be added as the free item) 

    However, I see that instead of considering the originally entered line, OM / Pricing is picking the newly added line with the free item and is repricing the order based on the Qty on this line, which is wrong and misleading.

    Can someone suggest if there is any additional condition required in the product transformation rule recommended in the note id or if there are any related pricing setups to be done for the above to be achieved properly.

    Thanks,

    Sudarshan 

    Comment

     

    • Vivian Lee

      Hi Sudarshan,

      Please let me know if you got an answer to this or if there's an SR to track this issue.

      Thanks,

      Vivian

      • Sudarshan Srivatsan

        Hello Vivian,

        I have not received an answer to this so far. There is no SR as such for this.

        I came across the workaround in the aforesaid note id and found that perhaps it's not actually working as intended. Therefore I had a generic query on whether there is any additional condition required in the product transformation rule recommended in the note id or if there are any related pricing setups to be done for the above case to be achieved properly.

        Please advise.

        Thanks,

        Sudarshan