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    Phil Nibert
    AR Invoice numbers not being populated correctly in...
    Topic posted October 9, 2019 by Phil NibertRed Ribbon: 250+ Points, tagged Receivables 
    21 Views, 1 Comment
    Title:
    AR Invoice numbers not being populated correctly in OneSource Tax engine
    Summary:
    AR Invoice numbers not being populated correctly in OneSource Tax engine
    Content:

    We are using OneSource from Thompson Reuters for the tax engine for US and CA taxes on our Accounts Receivable Invoices.  Oracle makes a call to the OneSource tax engine to get taxation information which is communicated back to Oracle.

    The issue is that Oracle invoice numbers are being sent to the OneSource tax database but the invoice numbers are incorrect.  We are running a process where we run Auto invoice import then a series of jobs runs to communicate the information from Oracle to the tax engine.  The invoice numbers in OneSource are not correct and do not match the Oracle invoice numbers.

    We have isolated the problem to updates made to a UCM server.  The updates are dropping the invoice number.

    Anyone else facing this issue and do you have a resollution?  We have a Oracle SR on this.

     

    Version:
    Oracle Cloud Financials 19C

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