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    Bernice Lam
    April 2019 Newsletter – Two Exciting New Forums, Idea Lab U...
    Announcement posted May 3, 2019 by Bernice LamBronze Crown: 15,000+ Points, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    April 2019 Newsletter – Two Exciting New Forums, Idea Lab Update, Video Series
    Oracle Cloud Customer Connect
    Monthly Newsletter – April 2019

    New User Profile Field


    Idea Labs are an excellent channel for sharing ideas and enhancement requests with Oracle Development while collaborating with other Cloud customers and Oracle partners. To facilitate easier and more efficient tracking of submitted ideas, we request that you update your member profile to include your Customer Support Identifier (CSI) number. The CSI number will automatically be linked to any ideas you submit. Please read this announcement for more details. 

    The Idea Labs are part of Oracle's ongoing initiatives to continuously improve your customer experience. Your feedback and participation guides us in finding, evolving, and prioritizing the ideas that provide you with the greatest benefits.

    Immediately Accelerate Cloud Adoption with Oracle Guided Learning 


    Oracle Guided Learning provides in-application, step-by-step guidance for Oracle SaaS processes to help accelerate Cloud adoption, reduce costs, increase employee satisfaction and keep you up-to-date with every new Cloud release. View the highlight video to learn more about Oracle University’s #1 innovative solution to get users up to speed quickly in Oracle SaaS. 


    New Oracle Sales Assistant Forum

    We are pleased to announce our new Oracle Sales Assistant forum. Here, you can collaborate with Oracle experts and other users to get answers and information about Oracle Sales Assistant – a chatbot for interacting with your sales data. You will also find instructions on how to request access to Oracle Sales Assistant. Subscribe now and start participating in this forum!



    Introducing the Loyalty Cloud Forum



    Our new Loyalty Cloud forum launches this month! Connect with experts, tap into the knowledge of your peers and colleagues, and discover the most productive ways to increase customer lifetime value and profitability. We encourage you to subscribe to and participate in this forum to get the latest product information and tips around Loyalty Cloud.

    Top Active Members of the Month

    Here are the Top 10 members who have been most active on the community forums this month. Interested in becoming a Top Member? Check out our Reputation Management page for more information.

    1. Sebastiaan Draaisma, CGI Group Inc
    2. Volodymyr Faranosov, VEON
    3. Linda Dunn, RTI International
    4. J Keener, Cognizant Technology Solutions
    5. Reghu, Accenture
    6. Emma Fisher, Tesco Stores Ltd.
    7. Nivya Mathire, Dubai Airports
    8. Matt Malvezzi, Hearst Communications Inc.
    9. Terry McLaughlin, CommScope
    10. Ramesh Radhakrishnan, CherryRoad Technologies


    2 3 4 5 6
    7 8 9 10 10



    Key Announcements


    Release Announcements


    Upcoming Conferences

    ODTUG Kscope19

    June 23–27, 2019

    Seattle, WA

    Oracle OpenWorld 2019

    September 16–19, 2019

    San Francisco, CA

    DOAG 2019

    November 19–22, 2019

    Nuremberg, Germany

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