System Admin and Configuration

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Topic

    Trevor Benedict
    Agent Consol :: Shortcut Keys
    Topic posted April 25, 2019 by Trevor BenedictRed Ribbon: 250+ Points 
    50 Views, 1 Comment
    Title:
    Agent Consol :: Shortcut Keys
    Summary:
    Shortcut Keys to access Menu's and Data Entry Fields
    Content:

    I notice that the Navigating around the workspace is very dependent on a pointing device (mouse). I feel keyboard shortcuts would make is very productive. Is there a way to configure use of Shortcut Keys for OOTB screens within the Agent Consol. Even the Tab Orders aren't setup in the order the screens is laid out. 

    For example, when correcting the Product Names for 15 interfaces was very time consuming.

    Version:
    18D

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