Payables & Cash Management

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    Isaline Nguyen
    Payment validation failed
    Topic posted June 20, 2019 by Isaline NguyenSilver Medal: 2,000+ Points, tagged Financials, Payables 
    35 Views, 2 Comments
    Payment validation failed
    Need help on resolving two errors on a payment process request

    ​Hello experts!

    Please share if you have any insights on resolving those two errors that show as my payment gets rejected for a supplier with Payee bank charge deduction type. All the bank charge setups are correct, with default from payables options under Invoicing tab for the supplier, the Payee charge bearer code for the supplier profile, address and site, and the bank charges were added under Manage bank charges. The supplier has bank account for the site, address and profile. 

    1. Document payable failed because its parent payment failed.
    2. Document payable was failed by the calling application using the hook.

    Please let me know,