Supplier Management

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    Hamish Gifford-Moore
    Approve supplier bank account changes
    Topic posted March 27, 2018 by Hamish Gifford-MooreRed Ribbon: 250+ Points, last edited April 26, 2018 by Alan NgBronze Trophy: 5,000+ Points, tagged Approvals/Notifications, Audit, Security, Setup, Supplier Creation, Supplier Profile Management, Supplier Registration, Supplier User Account 
    635 Views, 4 Comments
    Approve supplier bank account changes
    Approve supplier bank account changes

    Is it possible to place a supplier on payment hold when any changes to nominated fileds have been made. These might be bank account details, payee name, payment method etc.

    If a hold is not possible can we utilise the audit facilities to perhaps drive mesaging to manage this. Perhapos by using API's thought ICS to set a hold flag on the supplier after a trigger from teh audit table?

    Any ideas welcome

    We are on R12 but moving to R13.



    • Piyush Singh

      This is not supported i.e. whenever we have a change request (starting release 13) from a supplier on any of the entity (like bank accounts) we do not hold payments. This primarily is to avoid the failure of in-progress payments. When the change request is approved with the change, the new payments can pick up the revised details.

      Also, using a service to edit supplier to put its payment on hold when a change request is pending approval is not possible. To avoid data corruption. we lock the supplier's profile from internal edits unless the change request is dispositioned.

      We are interested to know if your use case is to always put payments on hold whenever changes (to selected entities) are initiated by the suppliers? If so, why?



      • Hamish Gifford-Moore

        This is to ensure that the nw account details have been apprpoved by an authorised user. We are moving from JDE where this is standard functionality.

        The change nmey be by an internal staff member at the request of a supplier. Having audit conteol over this is not enough as a bank account cold be changed just prior to a payment run. If this was the case the suppliers invoices should not be selected until a senior user has approved the change.

    • Piyush Singh

      So starting release 13, supplier users can submit changes to the profile (including bank accounts). You can configure approval rules to route the change requests for approval. This can be based on changes done - say if bank accounts are changed route to USER X. This approval setup will ensure the changes are approved by the right user. This shuold be fine for new bank accounts (or new suppliers). For approved bank accounts and that are being used already, you will have to rely on audit to ensure there are no recent changes on the bank accounts. But, if you have assigned right privileges to the right user, this should not even be requird.

      Apart from this, the bank accounts are secured with specific privileges which can be granted to selected users. For others, the bank accounts can be made read only or even hidden. 

      Hope this clarifies.