Customer Connect Announcements

Get Involved. Join the Conversation.


    Bernice Lam
    September 2019 Newsletter – OpenWorld Wraps Up, New ER P...
    Announcement posted September 30, 2019 by Bernice LamBronze Crown: 15,000+ Points, last edited October 23, 2019, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    270 Views, 3 Comments
    September 2019 Newsletter – OpenWorld Wraps Up, New ER Process for EPM, New Forums and More!
    oracle-logo.png Cloud Customer Connect
    Monthly Newsletter – September 2019

    Visitors, Videos and More at Oracle OpenWorld 2019

    With the close of OpenWorld 2019, the Customer Connect team wishes to thank the many visitors who stopped by our booth, our video testimonial participants, and of course, our dedicated video crew. This was the first year we produced video testimonials during this conference, and the enthusiasm and energy during production were definitely heightened by the OpenWorld experience. Look for the new videos to be posted to the Customer Connect site in the coming weeks.  


    This year, the number of folks who came by easily topped last year’s count, and we enjoyed connecting on a personal level, meeting and chatting with current members and signing up new participants. For the first time, we passed out custom-designed pins to members and visitors – a huge hit for all recipients.

    Being part of OpenWorld was just as rewarding, inspiring and exciting as ever, and we are looking forward to watching our customers continue to succeed with the support of Oracle’s newest Cloud technologies.

    Reminder: Change in EPM Enhancement Request Process 

    Attention Oracle EPM Cloud Customers: As a friendly reminder, please note that after October 1, 2019, your enhancement requests can no longer be submitted through My Oracle Support for EPM Cloud. See our past announcement and listen to the webinar recording for more details. You can also review the EPM FAQ document regarding this change. We look forward to seeing you in the Idea Labs!


    Modern Business Experience Call for Ideas is Open 


    It was so amazing being on-site with Cloud Customer Connect members at OpenWorld that we’re already looking forward to seeing more of you at Modern Business Experience in Chicago, March 23–26, 2020. The Call for Ideas is now open through October 25, 2019.

    Please consider sharing a success story or best practice for CX, ERPM, HCM, or SCM solutions. Your peers want to hear new stories and perspectives from all stages of the cloud journey – yours included! 

    Two New Forums - Enterprise Contracts and Subscription Management

    We're pleased to announce two new forums on Cloud Customer Connect for Enterprise Contracts and Subscription Management. Use the Enterprise Contracts Forum to discuss the Procurement Contracts and Project Contracts options, as well as the overall contract life cycle supported by Enterprise Contracts. The Subscription Management Forum for the Subscription Management application covers the entire subscription life cycle through billing of subscriptions, services, and recurring usage-based products.

    We invite you and your colleagues to join the conversation! Learn more about these applications at Oracle Cloud Readiness  

    Top Active Members of the Month 

    Here are the Top 10 members who have been most active on the community forums this month. Interested in becoming a Top Member? Check out our Reputation Management page for more information.

    1. Linda Dunn, RTI International
    2. Prateek Parasar, Inoapps
    3. Wade Wilson, National Instruments
    4. Julien Dubouis, Accenture
    5. David Huang, Optima Data Internasional
    6. C Trieb, Paragon Data GmbH
    7. Digvijay Chauhan, MUFG Securities
    8. Sebastiaan Draaisma, CGI Group Inc
    9. Ravi Kanth Vuddagiri, Infosys
    10. Byron Zhao, Health Shared Services Saskatchewan


    1 2 3 4 5
    6 7 8 9 10


    ico-key-redwood.png Key Announcements
    ico-release-redwood.png Release Announcements
    ico-replays-redwood.png Event Replays

    Upcoming Conferences


    November 19–22, 2019

    Nuremberg, Germany


    December 1–4, 2019

    Brighton, UK

    Modern Business Experience

    March 23–26, 2020

    Chicago, IL

    Join us on LinkedIn today!

    © 2019 Oracle    About Oracle    Contact Us    Legal Notices    Terms of Use    Your Privacy Rights




    • Mohana Gopal Selvam

      How to access this new forums? I got 403 Access Denied Error. Let me know which Area of Interest I have to select for gain access?

      We're sorry! You need permission to access this page. If you believe this is an access error, please update your Areas of Interest on your Profile Page to gain access to specific forums:



    • Bernice Lam

      Hi Mohan - Can you try again? You should have access to the forums now.

    • Mohana Gopal Selvam

      Thanks Bernice. Now it is accessible.