Field Service

Get Involved. Join the Conversation.


    Madhumitha Thinakaran
    Technician to technician activitiy assignment
    Topic posted December 4, 2018 by Madhumitha ThinakaranBlue Ribbon: 750+ Points, tagged API / Integration, Configuration, Mobility / Mobile Apps, Resource Management, Routing / Optimization 
    56 Views, 1 Comment
    Technician to technician activitiy assignment

    Hi Gurus,

    In our requirement when a Engineer assigns a technician with plumbing activity and when he goes to customer place he finds out to be a Electrical activity.

    In this case how a technician can create or move this activity to the other technician? Without using the collaboration module how can he/she assign to another technician. Is there any options?





    • ajinkya patil

      Hi Madhumitha,

         Firstly a technician should have the move option, then it can be moved to other technician. Or the technician can inform to the dispatcher to move the activity to other technician.


      Thank you.