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Topic

    Madhumitha Thinakaran
    Technician to technician activitiy assignment
    Topic posted December 3, 2018 by Madhumitha ThinakaranRed Ribbon: 250+ Points, tagged API / Integration, Configuration, Mobility / Mobile Apps, Resource Management, Routing / Optimization 
    10 Views, 1 Comment
    Title:
    Technician to technician activitiy assignment
    Content:

    Hi Gurus,

    In our requirement when a Engineer assigns a technician with plumbing activity and when he goes to customer place he finds out to be a Electrical activity.

    In this case how a technician can create or move this activity to the other technician? Without using the collaboration module how can he/she assign to another technician. Is there any options?

    Thanks,

    Madhu

    Comment

     

    • ajinkya patil

      Hi Madhumitha,

         Firstly a technician should have the move option, then it can be moved to other technician. Or the technician can inform to the dispatcher to move the activity to other technician.

       

      Thank you.