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    Sona Srinivasan
    Overall – Security Console: User Category, 30 May, 2018, 9...
    Topic posted May 23, 2018 by Sona SrinivasanBronze Medal: 1,250+ Points, tagged Financials, HCM, Procurement, Project Portfolio Management, Public Sector, Sales, SCM, Security 
    181 Views, 7 Comments
    Title:
    Overall – Security Console: User Category, 30 May, 2018, 9:00 a.m. PT - Submit Questions
    Content:

    Submit your questions for the Overall – Security Console: User Category session to have them answered during the live event. Post your questions by posting a new comment to this topic.

    Please submit your questions by Tuesday, 29 May 2018.

    Comment

     

    • Stacy Mitchell

      Hi Sona,

      I know it's past the deadline, but we're having an issue with employee's security console. The associated worker information (manager, job title, etc.) is missing from a standard employee's security console so they are unable to complete their performance appraisal. These employees were imported into the system under contingent workers instead of employees so we deleted their record and re-entered them as employees. Now, their security console records are missing this information and I can't figure out how to get the system to grab their work information. Do you have any suggestions?

      Thank you,

      Stacy Mitchell

      • Naresh Gandam

        Hi Stacy,

        Did you tried running "Send Personal Data for Multiple Users to LDAP" - this seeded process synchs personal data from HCM app to LDAP (security console)?

        Thanks !
        Naresh

        • Stacy Mitchell

          Hi Naresh,

          No, we haven't tried that. Can you send me the steps on how to do that? Our HRIS person left the company so I'm just filling in and trying to fix any weird issues we're having.

          Thanks!

          Stacy

          • Naresh Gandam

            Hi Stacy,

             

            Here it is....

             

            Home -> Navigator -> Scheduled Processes -> Schedule New Process -> Search for "Send Personal Data for Multiple Users to LDAP" -> Submit.

             

            This process may run for few hours based on employees population and once this is completed, then you should see the data in security console. Let me know if it worked.

             

            Thanks !
            Naresh

            • Stacy Mitchell

              Hi Naresh that didn't work. Their employment pieces are still missing from the security console. Please see screenshot below.

               

              Stacy

    • Stacy Mitchell

      Hi Naresh,

      When I processed that scheduled process it tied in the person number, but no other details. We recently deleted some employees (they were uploaded incorrectly during implementation) and then rehired them under employee status. It looks like these profiles are tying into the old person number and not the new person number and I would assume that's why they're unable to get to their performance reviews. Do you have any recommendations on how to fix?

       

      Thanks!

      Stacy

      • Naresh Gandam

        Hi Stacy,

         

        It looks like user accounts in security console are still mapped to earlier deleted employees through user_guid or some other key attributes which links between employee data and user account. You may need to reach out to Oracle through SR and check with them to see if old user accounts need to be deleted or any other solution by Oracle with your current situation.

         

        Thanks !
        Naresh