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    Raghavendra Rao
    New hire work Email id captured in Manage person but missing...
    Topic posted June 19, 2019 by Raghavendra RaoRed Ribbon: 250+ Points, tagged HCM, Other, Security 
    50 Views, 2 Comments
    Title:
    New hire work Email id captured in Manage person but missing in the security console.
    Summary:
    New hire work Email id captured in Manage person but missing in the security console.
    Content:

    HI All,

    New hire work Email id captured in Manage person but missing in the security console. and we have every day scheduled for ESS JoB --> Send Pending LDAP, recently facing this issue.

    But I am not understanding why because, security is creating for the new employee but only Email ID missing in Security Console.

    Thanks 

    Raghavendra Rao S

    Comment

     

    • Mallesh Jangam

      Hi Raghavendra,

      Please ensure Primary is YES under 'Manage Work Relationship' in case there are two Assignments for this user.

       

      Thanks,

      Mallesh

    • Thomas Scott

      You could review note Oracle note 1636597.1. I was able to create an HSDL the way it is noted to add email addresses after they were missed, and have them flow over to the user account. I think you could use a similar approach. You could attempt running the jobs noted below to see if any of them resolve your issue first.

      Oracle note 1636597.1
      How Use HCM spreadsheet loader to update employee email address?

      Create the template with all the four fields below and update the email address

      * EmailAddressId

      * PersonNumber

      * Type

      * E-Mail

      * From Date (additional field required, but not stated in note)

      Please run following jobs in the sequence from Navigator->Tool->Scheduled Processes

      1. (Additional Step) Synchronize Person Records (Doc ID 1949045.1)

      2. Run Send Pending LDAP Requests

      3. Run Send Personal Data for Multiple Users to LDAP

      4. Run Retrieve Latest LDAP Changes

      5. (Additional Step) Run Send User Name and Password E-Mail Notifications process (Doc ID 2134269.1)

      NOTE: wait for one job to finish before starting another job