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    Tessa Mostrom
    okcs/SearchRating - CP Widget help
    Topic posted June 26, 2019 by Tessa MostromBlue Ribbon: 750+ Points 
    27 Views, 1 Comment
    Title:
    okcs/SearchRating - CP Widget help
    Summary:
    Text goes nowhere?
    Content:

    So I need help with this one---

    What does the widget okcs/SearchRating do? The notes on the widget documentation says that the ratings are not analyzed, however says nothing about the comments and if they end up anywhere. 

    I assumed the widget acted like the Knowledge tool within the Console. and the text ends up in the managed search query. But that doesn't seem to be the case? unless there is something missing with how the widget is configured.....

     

     

     

    Version:
    Oracle Service Cloud 19A (Build 3 SP 1, CP 284) Framework Version 3.7
    Image:

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