Policy Automation for B2C Service

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    Steven Robert
    Problem integrating 17D to Service Cloud August 2017
    Topic posted November 15, 2017 by Steven RobertBlue Ribbon: 750+ Points 
    140 Views, 6 Comments
    Title:
    Problem integrating 17D to Service Cloud August 2017
    Content:

    Hi there

    Have just set up integration OPA to OSC via Config Assistant, have the green tick, and normally things work swimmingly.

    However, any interview embedded in Agent Desktop raises this error in the OPA Hub log:


    Error for Connection 'site' (https://site.custhelp.com/cgi-bin/dyson.cfg/services/soap):
    soapenv:Sender: API was accessed in a non-supported manner.

     

    Am using very simple interview.

    Any advice appreciated!

     

     

    Version:
    17D
    Code Snippet:

    Comment