Order Management

Get Involved. Join the Conversation.

Topic

    Shankaran Swaminathan
    OM Integration with project management execution and...
    Topic posted October 4, 2019 by Shankaran SwaminathanRed Ribbon: 250+ Points, tagged Order Management 
    24 Views, 3 Comments
    Title:
    OM Integration with project management execution and subscription management
    Summary:
    OM Integration with project management execution and subscription management
    Content:


    Customer has requirement to integrate OM with Oracle Project management execution in Projects by creating a Project and tasks as soon  Order is booked.Project Implementation tasks and their status would be managed in Oracle projects execution and after all the tasks are completed then status would need to be integrated back to OM .

    Also customer has requirement a create a Subscription in Oracle Subscription management with Draft Status  when the Order is booked  After customer Implementation team completes their tasks then the status of Subscription should be changed to Active.

    Are there any feasible options to do these integrations?

    Comment

     

    • Venkatesh Malapati

      If there are webservices available for creating a project & task from the Project Management Execution, those can be invoked either from the Order Management Extensions or from the Orchestration process during the fulfillment using the Template Task Layer. The same applies to the subscription management. You should check with the Project Management Execution & Subscription Management SOAP webservices documentation for the availability of the services.

      Please refer to the support note, How To: Defining Order Management Extensions - Including Examples (Doc ID 2428750.1) and the implementation guide.

      https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufacturing/19d/faiom/extend-your-set-up.html#FAIOM2829675

      For using the Template Task Layer in the Orchestration process and invoking the Project Management Execution & Subscription Management services through the Template Task Layer, please refer to the documentation and section on Overview of Connecting Order Management to Your Fulfillment System. Using Template Task Layer requires the development of connector or deployment of the connector either on OIC or some other integration platform.

      https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufacturing/19d/faiom/integrate.html#FAIOM3551586