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    Anand Dhinakaran
    Item status not working as expected
    Topic posted November 13, 2018 by Anand DhinakaranBlue Ribbon: 750+ Points, tagged Product Hub, White Paper 
    147 Views, 7 Comments
    Title:
    Item status not working as expected
    Content:

    Hello All,

     

    We have created a new item status by copying "Active" status and have just updated Purchasable and Purchased attributes to No in the new item status. Now, when we go ahead and update the item status of already existing items from Active to the newly created status, it shows a pop up that Purchasable attribute will be changed from Yes to No (it doesnt even display all the attributes that are impacted because of this change in status). After saving the change, if we again update the item status back to Active, the popup doesnt show up any attribute that is impacted because of this change (even the purchasable attribute isnt listed). The attribute remains as No eventhough it is supposed to be Yes as set for Active status.This creates a lot of inconsistency. 

    Note: The attributes taken are just for example. When the attribute differences are more between the statuses, the problem piles up.

    It would be great if someone can help us out on this.

     

    Thanks,

    Anand

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