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    Max Basandrai
    AP Tolerances Not Working
    Topic posted January 30, 2019 by Max BasandraiBlue Ribbon: 750+ Points, last edited February 6, 2019, tagged Financials, Fusion, Payables 
    135 Views, 13 Comments
    Title:
    AP Tolerances Not Working
    Summary:
    AP Tolerances Not Working
    Content:

    Followed Doc - How do Invoice Tolerances Work for Amount and Quantity Variance Holds ( Doc ID 1996489.1 )

    But Invoices not going on Hold

    Comment

     

    • Felix Beaudoin

      Hey Max!

      Are your tolerances assigned to the suppliers as well?
      As it indicates in the MOS, it doesn't default after creating your holds. It only does if you load the Suppliers through FBDI after the configuration is done and assigned in the FBDI. If you configured it afterwards, you need to assign it to the supplier as well.
      Let me know, thanks!
      Regards,
      Felix

      • Max Basandrai

        Hi Felix

        I've managed to get it working.

        For % Tolerance use the "Ordered Percentage"

        For amount based Tolerance use "Maximum Ordered"

        Also you need to assign this at the Invoice Options Level and DO NOT need to set it against a supplier site as it works without it.

        Cheers

        Max

    • Max Basandrai

      Hi Felix

      Thanks for getting back to me.

      The tolerances are assigned to the Supplier Sites.

      Cheers

      Max

    • Max Basandrai
    • Max Basandrai
    • Max Basandrai
    • Max Basandrai

      Hi Felix

      Attached are the screenshots as requested.

      Cheers

      Max

      • Felix Beaudoin

        Thanks Max! I see a key difference in my setups compared to yours.
        In both Amount and Quantity tolerances, we do not leave the key "Percentage" fields as inactive. It shouldn't impact anything by disabling them but can you give that a try?

        • Felix Beaudoin

          Also, please make sure they are active in "Manage Invoice Holds and Releases". Here is the screenshot for Quantity on our side.

    • Neelam Thakur

      Hi Max,

      I only just learned that tolerances can be applied at the site level. I had assumed that the only option is to apply these in the Setup task "Manage Invoice Options". It is good to know. This is what is so valuable about this platform. It is a great source for knowledge and information. So thanks for posting.

      About your issue, sounds like a very obvious thing, but did you check that each invoice line is matched to the PO line, since tolerance work only at line level and only for PO matched lines.

      Thanks,

      Neelam