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    Todd
    Work Zone Id for Resource
    Topic posted June 25, 2018 by Todd Bronze Medal: 1,250+ Points 
    34 Views, 2 Comments
    Title:
    Work Zone Id for Resource
    Content:

    We have a use case where the mobile techs on occasion will create activities in OFSC and and assign to themselves.  We are integrating with OSVC and everything works fine when the activity is created in OSVC because of having the ID in source system for updates.  When we create the activity in OFSC there is no source system ID so we are creating the activity in OSVC when this occurs.  However, we do need to pass the bucket ID where this resource is working.  I can't seem to find this field to send in the message, the API documentation references a parentresourceid and when testing using this we do in fact get the bucket id because it is the parent of the resource.  Is this field not available to pass in outbound message and is only available in the API?   

    Thanks

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